Contact Us
We're here to help. Reach out to us with any questions or concerns.
Email Support
For general inquiries, technical support, billing questions, or feedback.
support@chatalix.comResponse Time
We aim to respond to all inquiries within 24-48 hours during business days (Monday - Friday).
For urgent billing or security issues, please include "URGENT" in your subject line.
How Can We Help?
🔧 Technical Support
Issues with the app, bugs, or feature requests
Email subject: "Technical Support - [Brief Description]"
💳 Billing & Subscriptions
Payment issues, refund requests, subscription changes
Email subject: "Billing - [Brief Description]"
🔒 Privacy & Security
Data requests, account security, privacy concerns
Email subject: "Privacy - [Brief Description]"
⚠️ Report Abuse
Report inappropriate behavior or content violations
Email subject: "Report - [Brief Description]"
About Chatalix
Chatalix is an interest-based chat platform that enables users to connect with others based on shared interests. Our mission is to facilitate meaningful conversations in a safe and respectful environment.
Based in India · Serving users globally
Before You Contact Us
You may find answers to common questions in our policies:
- Terms of Service - Usage rules and account policies
- Privacy Policy - How we handle your data
- Refund Policy - Subscription cancellations and refunds